Is Empathy Boss? The Science Behind Soft Skills

From DDI’s research (a global human resources consultancy specializing in leadership assessment and development), read either a whitepaper or an article about how important empathy is.

Whitepaper
Is Empathy Boss? The Science Behind Soft Skills. Development Dimensions International, Inc., 2016

http://www.ddiworld.com/DDI/media/trend-research/hirezleadership-findings/hirezleadership_is-empathy-boss_finding_ddi.pdf?ext=.pdf

Article
The Science Behind What Really Drives Performance (It’s Going to Surprise You). Inc. By Marcel Schwantes. Inc. (free account)

http://www.inc.com/marcel-schwantes/the-science-behind-what-really-drives-performance-its-going-to-surprise-you.html